How does this work? How do I listen to your podcasts?
-Go to the ACCOUNT tab in the header and click PODCASTS. You may have to sign in. You will then see a list of all of the podcast feeds we offer, with simple links to add each one to your podcast player of choice.
-You must import each podcast you want one by one.
-Once a podcast has been imported to your app, make sure to “subscribe” or “follow” within that app. Some do this automatically.
-You only need to do this process once for each podcast feed you wish to follow. Otherwise you are now set up and you will receive new episodes on your podcast app just like any other podcast!
-Make sure to check out our POSTS section which contain videos, playlists and other resources to go along with our podcasts.
I am getting errors in my podcast app when I try to import a show.
Although this is almost always an issue with the third party app and not our feeds, we have a few tips to try:
-Simply try again once or twice or wait a few minutes, this often works.
-Try typing a “#” at the end of the RSS feed URL and manually paste the URL into the podcast app. This often forces the show to import.
-Try checking your library within your app because sometimes the import actually DOES work even if it appeared to do nothing. This is a common issue with Apple Podcasts.
-If none of that works, we suggest contacting the app’s customer service, or contact us and we can try to help.
How do I cancel my subscription?
Log in to your account and toggle auto-renew off from the Subscriptions menu item.
How can I join your Discord server?
Open a Discord account (or use an existing account), then click the Discord link in your account section. You can also just click this link: https://improv4humans.memberful.com/account/discord/authorize
Please note: Discord membership is for active subscribers only. If you do not have an active account, you will be kicked from the Discord server.
Can I update my email address or other personal information?
Yes. Log in to your account at the top of the page to make these changes. Or use this link:
Can I update my credit card?
Yes. Log in to your account at the top of the page and click Add card from the menu. Or use this link:
https://improv4humans.memberful.com/account/credit_card/edit
How do I create or reset my password?
Passwords are not required for your membership account. Instead, you can visit our sign in form, enter your email address and click Send sign in link. We’ll send you an email with a link that you can click to sign in. The link can only be used once and expires after 24 hours.
If you prefer to sign in with a password, you can do so after you sign up for a membership. If you ever need to reset your password, click this link https://improv4humans.memberful.com/auth/password/new, enter your email address, and then click send me reset instructions. To ensure the reset process is secure:
-Password reset links automatically expire after 48 hours.
-Password reset links can only be used once. If you click the link, and reset your password, the link becomes invalid.
-If the link becomes invalid, delete the old reset email and start with a fresh password reset.
Can I gift a subscription?
Yes! It’s easy to gift a subscription. Click “Join Now” on the front page, and you will see Gift It options below both the monthly and annual plans.
You will be prompted to enter the gift recipient’s name and email address, the delivery date, a personalized message, and your payment information. The gift recipient will receive an email with a link to activate their gift. If a physical address is required, the gift recipient will have the opportunity to enter it when they activate the gift.
Keep in mind that you’re purchasing a one-time gift for the selected term (e.g. month or year). The gift recipient will be responsible for adding a payment method before the next renewal period if they’d like to continue with the subscription.
The gift subscription only starts once it is activated with the link. If the recipient already has a subscription, the gift can still be activated at any time and will simply add an additional month or year onto the end of their existing subscription.
You can find your unique Gift purchase link in your Plan Settings.
Which podcast players work with private feeds?
Cross-Platform Podcast Apps: Pocket Casts, Spotify, RadioPublic
iOS Podcast Apps: Apple Podcasts, Overcast, Castro 3, Downcast, PodCruncher
Android Podcast Apps: Podcast Republic, Podcast Addict, BeyondPod, Doggcatcher, Player FM, Podkicker, AntennaPod
Apps that no longer exist: Stitcher, Google Podcasts
This is an incomplete list. Most apps or sites that accept independent RSS feeds should work with ours.
Why can’t I log in to your site?
Check your browser’s security settings. Our membership software won’t work if you’ve disabled 3rd-party cookies. Either change your settings or use another browser.
Did you sign up with the correct email address? Sometimes people inadvertently use the wrong one, misspell it, or don’t realize that their Apple Pay or Google Pay uses a different email. Email us if you’re not sure.